You have 5 days from delivery to request a return. After this window closes, no returns will be accepted.
⏰ 2 days, 14 hrs, 32 mins remaining
#SBX-784512Delivered: May 20, 2024
Royal Heritage Men's Jacket
Color: Black / Gold · Size: L · Qty: 1
₦28,500
Delivered
1
Select Return Reason
Wrong Item Received
Item received is different from what I ordered
✓ Accepted
Item Arrived Damaged
Item was damaged or broken on arrival
✓ Accepted
Not As Described
Item is significantly different from the listing
✓ Accepted
Dead on Arrival (Electronics)
Electronic item doesn't work at all (report within 48hrs)
✓ Accepted
Changed My Mind
Not eligible for return under our policy
✗ Not Eligible
Wrong Size (My Mistake)
Not eligible — size chart was shown before purchase
✗ Not Eligible
2
Describe the Issue
0/500
⚠️ The more detail you provide, the faster your case is resolved. Vague descriptions may slow down the process.
3
Photo Evidence (Required)
Add Photo
Add Photo
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Photo evidence is MANDATORY.
Without clear photos, your return request will be automatically rejected.
Photos must clearly show: the item received, the defect/damage, and the packaging.
Min 1 photo, max 4 photos.
4
Item Return Condition
⚠️ Items with tags removed or showing signs of use will NOT be accepted for return.
Return Policy Reminder
Returns accepted: wrong item, damaged, not as described, DOA electronics
Item must be in original condition with tags intact
Photo evidence is mandatory for all returns
Used, worn, or washed items will be rejected
Returns after 5 days of delivery are not accepted
False return claims = account ban + legal action
I declare that all information provided in this return request is truthful and accurate. I understand that submitting a false return claim is fraud and will result in permanent account ban and potential legal action under Nigerian law.
Return Submitted! ✅
Your return request has been received. Both you and the seller have been notified. Shopbox will review and respond within 5 business days.